Terms of Service

Legal terms governing your use of our services

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Complete Bio Solutions Inc Terms of Service

Effective Date: January 1, 2025. Please read these Terms of Service ("Terms") carefully before using the website, laboratory services, or SMS communications provided by Complete Bio Solutions Inc ("CBS", "we", "us", or "our"). By accessing or using our services, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Acceptance of Terms

By using our website, scheduling appointments, submitting samples, applying for employment, or opting into SMS communications, you affirm that you are at least 18 years of age and capable of forming a binding contract. These Terms apply to all users, including clients, researchers, job applicants, and visitors.

2. Laboratory Services Disclaimer

Our laboratory testing services are performed in accordance with CLIA and CAP standards. Test results are for informational and clinical diagnostic purposes as ordered by a licensed healthcare provider. CBS does not provide medical advice, diagnosis, or treatment. Always consult a qualified medical professional for interpretation of results. While we strive for accuracy, we do not guarantee that results are error-free or that our services will meet your specific requirements.

3. SMS Messaging Terms & Consent

By opting in to receive SMS messages from Complete Bio Solutions Inc, you agree to receive conversational messages related to your interactions with our team. This includes appointment reminders, test result notifications, laboratory updates, and responses to your inquiries. You acknowledge that:

  • Message frequency: Message frequency may vary. On average, 5-10 messages per week.
  • Message and data rates: Message and data rates may apply depending on your mobile carrier plan.
  • Opt-out: Reply STOP to unsubscribe at any time. After you send STOP, you will receive a confirmation message and no further SMS will be sent.
  • Help: Reply HELP for assistance. You may also contact us at +1 (785) 218-0262 or terms@completebiosolutionsinc.com.

You agree to provide accurate and up-to-date contact information. We are not liable for delayed or undelivered messages due to carrier issues or incorrect phone numbers. Consent to receive SMS messages is not a condition of purchasing any laboratory service or applying for employment.

4. User Obligations

You agree not to: (a) use our services for any unlawful purpose; (b) submit false or misleading information; (c) interfere with the operation of our website or laboratory systems; (d) upload malware or harmful code; (e) attempt to gain unauthorized access to our networks. Violation may result in termination of access and legal action.

5. Intellectual Property

All content on this website, including text, graphics, logos, images, software, and trademarks, is the property of Complete Bio Solutions Inc or its licensors and is protected by U.S. and international copyright laws. You may not reproduce, distribute, modify, or create derivative works without our prior written consent.

6. Limitation of Liability

To the fullest extent permitted by law, CBS shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our services, even if advised of the possibility of such damages. Our total liability shall not exceed the amount paid by you for the specific service giving rise to the claim.

7. Indemnification

You agree to indemnify and hold harmless Complete Bio Solutions Inc, its officers, employees, and agents from any claims, losses, damages, or expenses (including reasonable attorneys' fees) arising out of your violation of these Terms or your use of our services.

8. Privacy and Data Protection

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data, including SMS registration information. By using our services, you consent to such data practices.

9. Modifications to Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes are posted constitutes acceptance of the revised Terms. Material changes will be communicated via email or website notice.

10. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles. Any dispute arising under these Terms shall be resolved exclusively in the state or federal courts located in San Diego County, California. You waive any objection to such venue.

11. Termination

We may suspend or terminate your access to our services at any time, without notice, for conduct that violates these Terms or harms our operations. Sections regarding intellectual property, limitation of liability, indemnification, and governing law shall survive termination.

12. Contact Information

If you have any questions about these Terms of Service or SMS policies, please contact us at:
Complete Bio Solutions Inc
6500 NW 77th Ct,
Miami, FL 33166
Email: terms@completebiosolutionsinc.com
Phone: +1 (785) 218-0262

SMS Opt-Out Reminder: To stop receiving text messages from Complete Bio Solutions Inc, simply reply STOP to any SMS you receive. Reply HELP for assistance. Standard message and data rates may apply.