Effective Date: January 1, 2025. This Privacy Policy explains how Complete Bio Solutions Inc ("CBS", "we", "us", or "our") collects, uses, shares, and protects your personal information when you visit our website, use our services, or communicate with us via SMS or other channels. We are committed to safeguarding your privacy and complying with applicable U.S. privacy laws including the Telephone Consumer Protection Act (TCPA) and California Consumer Privacy Act (CCPA) where applicable.
We collect personal information that you voluntarily provide to us, such as your name, email address, phone number, mailing address, date of birth, employment details, and identification documents when you apply for a position or request laboratory services. Additionally, when you interact with our SMS text messaging services, we collect and store the mobile phone number you used, the content of messages, and message delivery data.
SMS Registration Data Use: We clearly disclose that information provided during SMS registration (including your mobile phone number and any consent records) is used exclusively for the following purposes: to manage text messaging services (e.g., appointment reminders, test result notifications, research updates), to maintain records related to those services (e.g., opt-in/opt-out history, message logs), and to support practical campaign administration such as troubleshooting delivery issues or improving message relevance. We do not use SMS registration data for any unrelated marketing purposes without your explicit separate consent.
When you opt in to receive SMS communications from Complete Bio Solutions Inc, you agree to receive text messages at the phone number you provided. Message and data rates may apply. Your consent to receive SMS messages is not a condition of purchase or employment.
No Unauthorized Sharing: Your personal data, including SMS registration information, will not be transferred to external organizations except as required by law (e.g., in response to a valid subpoena or court order). We do not sell, rent, or share consumer personal data with third parties for their own marketing purposes. This includes during any potential business transfer, merger, acquisition, or bankruptcy proceeding – your data will not be transferred as part of any business transfer without your prior affirmative consent. We maintain strong technical, administrative, and physical safeguards to prevent unauthorized access, use, or disclosure of consumer personal data.
Within our organization, access to personal data is restricted to employees who need it to perform their job functions (e.g., laboratory operations, HR, IT support). All employees are bound by confidentiality agreements.
You can stop receiving text messaging campaigns from us at any time. To opt out of SMS communications, simply reply STOP to any text message you receive from Complete Bio Solutions Inc. You may also reply HELP for assistance. After you send STOP, we will send a final confirmation message and then no further SMS messages will be sent to that number. This opt-out process is clearly explained in every SMS message we send, and it is intended to give you full control over text messaging communications. You may opt back in at any time by providing renewed consent.
For additional support or to opt out via other means, you may contact us at +1 (785) 218-0262 or email privacy@completebiosolutionsinc.com.
We implement industry-standard security measures including encryption (TLS/SSL), firewalls, access controls, and regular security audits. However, no method of transmission over the internet or electronic storage is 100% secure; therefore we cannot guarantee absolute security. We encourage you to protect your account credentials and contact us immediately if you suspect any unauthorized access.
Our website uses cookies and similar technologies to improve user experience, analyze site traffic, and personalize content. You may control cookie preferences through your browser settings. Disabling cookies may affect some website functionality.
Depending on your state of residence, you may have rights under applicable privacy laws, including the right to access, correct, delete, or restrict processing of your personal data, and the right to data portability. To exercise any of these rights, please contact us using the information below. We will respond within the timeframes required by law.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us with personal data, we will delete it immediately.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Your continued use of our services after changes are posted constitutes acceptance of the revised policy.
If you have any questions or concerns about this Privacy Policy, our data practices, or SMS communications, please contact us at:
Complete Bio Solutions Inc
6500 NW 77th Ct,
Miami, FL 33166
Email: privacy@completebiosolutionsinc.com
Phone: +1 (785) 218-0262
